SUPPORT DESK · 고객 지원

Let’s clear the
paper jam.

Quick answers for Y3K Cam on iPhone.

01

Why can’t I use the camera?

Open iOS Settings → Privacy & Security → Camera and allow access for Y3K Cam. You can also import a photo from the Album button without camera access.

02

Why can’t I save a photo?

Open iOS Settings → Apps → Y3K Cam → Photos and allow add-only access. Sharing still works even when photo-library access is off.

03

Where are my edited photos?

Y3K Cam does not keep a cloud library. Tap Save after printing to add the finished image to Apple Photos.

04

Why don’t I see the Instagram button?

The Instagram Stories button appears only when Instagram is installed and available on your device. Use More to open the iOS share sheet instead.

05

Does Y3K Cam upload my photos?

No. Filtering, skin processing, framing, stickers, and export all happen locally on your iPhone.

06

How do I remove the date mark?

Flip the machine to its maintenance panel and turn off Date Mark before printing.

STILL NEED HELP?

Send a support request.

Include your iPhone model, iOS version, and the steps that caused the issue. Do not attach private photos.

Email support ↗